At Little Roots Metalworks, each piece is handcrafted and personalized with care, making every order truly one-of-a-kind. Because of the custom nature of our products, all sales are final.

We do not accept returns, exchanges, or cancellations once an order has been placed.

However, if there is an error on our end — such as incorrect spelling, wrong personalization, or a mistake in the details you provided that we did not follow — we will gladly remake or replace your item at no additional cost.

To request a correction:

• Please contact us within 7 days of receiving your order with your order number and photos of the issue.

• Once verified, we’ll work quickly to make it right.

We take great pride in ensuring your keepsake is made exactly as ordered, and we appreciate your understanding of our policy.